Effective Date: 11-02-2026
This Privacy Policy (“Policy”) sets out the policy of Make My Houzz (“Company”, “we”, “us” or “our”) regarding the collection, use, disclosure, processing, storage and protection of information obtained from Users (“User”, “you”, “your”) who access or use our websites, mobile applications, platforms, sub-domains and other online services (collectively, the “Services”). This Policy is an integral part of our Terms of Use and should be read in conjunction with it.
By using the Services, creating an account, subscribing to our notifications or otherwise providing us with information through the Services, you consent to the collection, use and processing of your personal information as described in this Policy. If you do not agree with this Policy, do not access or use the Services.
1. Scope, Consent & Applicability
1.1 Applicability:
This Policy applies to all individuals and entities who access or use the Services in any capacity — including as registered Users, unregistered visitors, browsers, property owners, agents, advertisers, developers or partners.
1.2 Consent:
By accessing or using the Services, you expressly consent to the collection, use and disclosure of your personal information in accordance with this Policy and applicable Indian laws.
1.3 Policy Changes:
We may change, modify or update this Policy at any time. The updated Policy will become effective as soon as it is posted on the Services. Your continued use of the Services after such posting constitutes acceptance of the updated Policy.
2. Definitions
For the purposes of this Policy, the following definitions apply:
- “User” refers to any individual or entity accessing the Services, including guest browsers and registered users.
- “Personal Information” means information that identifies, relates to, describes, or can be reasonably associated with an identifiable individual (such as name, contact details, etc.).
- “Services” include all websites, mobile apps, m-web, platforms, sub-domains, features, content, forums, pages and tools offered by Make My Houzz.
All other capitalized terms used in this Policy and not specifically defined here shall have the meaning ascribed to them in the Terms of Use.
3. Information We Collect
We collect information from you in the following categories:
A. Information You Provide Directly
When you use certain features of the Services — such as creating an account, posting property listings, subscribing to notifications, submitting inquiries, filling forms, communicating with support, or engaging in promotions — we collect personal data you voluntarily provide, including but not limited to:
- Full name, email address, mobile number, gender, age and postal address
- Login credentials such as username and password
- Property preferences or details of property listings
- Billing address, payment information (e.g., card details via third-party payment gateway), transaction IDs
- Communications, comments, feedback, reviews, ratings, messages and survey responses
- Any other personal information you choose to provide
This information is collected when you register for an account, request Services, upload content or contact us.
B. Automatically Collected Information
When you access the Services, we automatically collect certain information about your device, browsing behavior and interaction with the Services, including:
- Log data such as IP address, browser type/version, operating system, referral URLs, pages visited, access times, click-through patterns, search terms and device identifiers
- Usage data to improve our Services and understand interaction trends
- Cookies, pixels, tags, web beacons and similar technologies placed on your device to help personalize the Services and measure usage
- Analytics data collected through third-party analytics providers to help us understand usage patterns and improve the Services
Cookies and similar tracking mechanisms do not automatically collect personally identifiable data beyond the identifiers described above, but they help us enhance user experience.
C. Information From Third Parties
We may also receive information about you from third-party sources, such as:
- Social media platforms (if you link your account or log in via a social account)
- Advertising partners and analytics vendors
- Service providers or partners who assist with marketing, analytics and other operations
- Publicly accessible sources
This information will be used in accordance with this Policy.
4. How We Use Your Information
We use the collected information for the following purposes:
A. To Provide and Improve Services
We use your personal information to:
- Create, manage and maintain your account
- Deliver property search results and personalized recommendations
- Provide functionalities such as lead generation, enquiry forms, contact features and messaging
- Communicate with you regarding your account, bookings, property postings or updates
- Process payments and manage subscriptions
B. Operational Purposes
We also use the information to:
- Improve our Services, features and user experience
- Perform analytics and measure engagement metrics
- Detect, prevent and address technical issues, fraud and security risks
C. Communication and Marketing
With your consent where required, we may use your contact information to:
- Send promotional offers, newsletters, updates, alerts or marketing messages
- Provide notifications related to property services, new features or events
You may opt out of promotional communications in accordance with applicable law.
D. Legal Compliance and Safety
We use information to:
- Comply with applicable laws, regulations, legal processes or enforceable governmental requests
- Protect rights, property or safety of Users, third parties or the Company
- Respond to claims, legal process or regulatory requirements
5. Cookies & Tracking Technologies
A. Cookies
We use cookies, pixels, web beacons, local storage, and similar technologies to collect information about your interaction with the Services. Cookies help us:
- Recognize returning Users
- Store user preferences and settings
- Improve website performance and functionality
- Deliver targeted advertising and analytics
Some cookies are essential for providing the Services, while others help enhance performance and personalization. You can manage cookie preferences through your browser settings, although disabling certain cookies may impact your experience.
B. “Do Not Track” Signals
Currently, our Services do not respond to “Do Not Track” (DNT) signals sent by your browser.
6. Withdrawal of Consent
You may withdraw your consent to certain processing activities by contacting us at the email address specified below. We may require you to verify your identity before fulfilling such requests. Upon withdrawal, we will cease processing your information for the purposes for which consent was withdrawn, except where permitted or required by law.
7. Data Retention & Erasure
A. Retention Period
We retain your personal information:
- As long as necessary to provide Services to you
- To comply with legal obligations
- To resolve disputes and enforce our agreements
B. Account Deletion and Data Erasure
Upon request, we will delete personal information that we hold about you, subject to legal and operational requirements. However:
- Certain information may be retained for legitimate business interests or legal compliance (e.g., fraud prevention, tax purposes)
- Information shared in public sections (e.g., reviews or posts) may remain visible after deletion but may no longer be attributed to you
Residual copies of deleted information may remain in backups for a limited period.
You can request deletion by emailing us at the contact address provided below.
8. Access, Correction & Portability
You may request access to the personal information we hold about you, correct inaccuracies, or obtain a structured copy of your data. Such requests may be subject to verification and certain limitations.
To make such a request, please contact us at the designated email address. We may decline requests that are unreasonably repetitive, excessively impractical or that would compromise the privacy of others.
9. Sharing Your Information
We may share your information in the following limited circumstances:
A. Service Providers and Affiliates
We may share your personal information with:
- Service providers who assist with operations such as hosting, analytics, customer support, communication services and payment processing
- Affiliates or subsidiaries for the purposes outlined in this Policy
These parties are required to process information in compliance with confidentiality and data protection standards.
B. Advertisers and Partners
We may share aggregated, non-identifiable data with advertisers to help them understand usage trends and improve advertising relevance. We do not share personally identifiable information with advertisers without your consent.
C. Legal and Regulatory Compliance
We may disclose personal information:
- To comply with legal obligations, subpoenas, court orders, government investigations
- To enforce our Terms of Use, protect rights, property or safety of users or others
D. Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets or similar transaction, personal information may be transferred to the acquiring entity, subject to confidentiality and compliance with this Policy.
10. Children’s Privacy
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect or process personal information from children below 18 years of age. If we become aware that personal information of a minor has been collected without verified parental consent, we will take steps to delete that information. Parents or guardians who believe that a minor has provided information without consent should contact us.
11. Third-Party Links
The Services may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of those third parties, and this Policy does not apply to information collected by such entities.
12. Security Measures
We implement administrative, technical and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration or destruction. These include encryption, firewalls, access controls and regular monitoring.
However, no security system is impenetrable. If you suspect unauthorized access or misuse of your account, contact us immediately.
13. Data Breach Response
In the event of a data breach that may result in harm to users, we will notify affected users, regulators and authorities as required by applicable laws.
14. Governing Law
This Policy and any disputes related to it shall be governed by the laws of India, without regard to conflict of laws principles.
15. Grievance Redressal
If you have questions, concerns or complaints about this Policy or our data practices, you may contact:
Grievance Officer:
Make My Houzz – Privacy Compliance
Email: grievance@makemyhouzz.com
Address: [Insert Registered Address]
You may also contact our support team for privacy requests or questions. We will respond in accordance with applicable laws.
Why Work for Make My Houzz
At Make My Houzz, we don’t just offer jobs — we offer careers that inspire growth, creativity, and impact. We believe that when individuals thrive, the company thrives. That’s why we cultivate an environment where innovation, collaboration, and personal development are at the heart of everything we do.
Our mission is to transform how people discover, buy, sell, and experience homes — and we need passionate, curious, and driven people to help us build that future.
Our Vision & Core Values
At Make My Houzz, we are guided by a set of core values that shape our culture and the way we work:
✔ Ownership
We empower every team member to take ownership of their work, ideas, and outcomes — because great ideas can come from anywhere.
✔ Excellence
We strive for the highest standards in everything we do, pushing boundaries and continuously improving.
✔ Innovation
Creativity and innovation are in our DNA. We encourage bold thinking and smart experimentation.
✔ Collaboration
We believe in the power of teamwork. Diverse perspectives and open communication fuel our success.
✔ Growth Mindset
We’re committed to learning — growing personally and professionally every single day.
Why Make My Houzz Is a Great Place to Work
1. Growth & Development Opportunities
At Make My Houzz, your career matters. We provide structured programs, mentoring, and training that help you grow into leadership roles and expand your expertise. You’ll have the chance to:
- Participate in targeted leadership workshops
- Attend skill-building sessions and professional bootcamps
- Collaborate cross-functionally with teams
- Drive high-impact projects that influence company strategy
We are committed to investing in our people and helping them reach their full potential.
2. Culture of Innovation
We are building the future of real estate technology and services — which means we value out-of-the-box thinking. At Make My Houzz, your ideas matter. We promote an environment where:
- Thoughtful risk-taking is encouraged
- Your creativity fuels new solutions
- Innovations are recognized and celebrated
If you enjoy solving complex problems and shaping new ways of doing things, you’ll feel right at home here.
3. Collaborative & Inclusive Workplace
Diversity and inclusion are central to our culture. We believe varied perspectives strengthen our team and enrich our work. You’ll join colleagues who are:
- Supportive and passionate about what they do
- Open to collaboration and shared success
- Respectful of individual perspectives and backgrounds
We strive to make Make My Houzz a place where everyone feels welcome and inspired every day.
4. Work Life & Well-Being
We understand the importance of balance. A healthy workplace environment enhances creativity, productivity, and happiness. That’s why Make My Houzz focuses on:
- A comfortable, fun, and engaging office ambience
- Flexible work practices where possible
- Regular team-building activities, celebrations, and events
We want employees to look forward to coming to work — and to enjoy their time here too.
5. Meaningful Impact
Working at Make My Houzz means your contributions directly affect how millions of people find and interact with homes and real estate opportunities. Whether you’re in technology, product, sales, or marketing, your work influences:
- Enhanced user experiences
- Smarter property search solutions
- Simplified real estate decision-making
Your work here matters — both to our customers and the future of the industry.
6. What Our Team Says
Life at Make My Houzz is about innovation, collaboration, and growth. Our team members often describe their experience as:
“A place where challenges lead to learning — and learning leads to real impact.”
“A collaborative environment that feels like a second home.”
“A culture that encourages creativity and values every voice.”
Our employee experiences reflect our commitment to both professional growth and a positive work environment.
Join Our Team
If you are passionate about redefining real estate solutions, love problem-solving, and want to grow in a dynamic and people-centric company, we’d love to hear from you.
Explore opportunities in departments such as:
- Technology & Product
- Sales & Business Development
- Marketing & Brand
- Customer Experience
- Operations
- Data & Analytics
Visit our Careers page to view current openings and apply:
Make My Houzz — Where Careers Grow, Innovation Thrives, and Your Potential Unleashes
Become part of a team that builds solutions with heart, creativity, and purpose. Your journey starts here